Getting Around the App – Setting Up the User Interface
Getting Your Organization Ready for Users
Setting Up and Managing Users
Security and Data Access
Customization: Fields
Managing Data
Reports and Dashboards
Automation
Collaboration
Service Cloud
ADMINISTRATION ESSENTIALS FOR EXPERIENCED ADMINS (ADM211)
Troubleshoot Record Access and Field Visibility
Change Management
Extend Salesforce with Custom Objects and Apps
Extend Analytics
Improve Data Quality
Automate Complex Business Processes
Streamline Requests with Approval Processes
Increase Productivity with Visual Workflow
BUILDING APPLICATIONS WITH FORCE.COM (DEV401)
Designing Applications on Force.com
Designing Applications for Multiple Users
Implementing Business Processes
Managing Data
Force.com Pages
Onboard IT Coding
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